There are many ways to take a look at your Seagate hard drive. A number of these nosology test the drive hardware, as others test the logical hard drive options (partitions, sectors, file system, etc.)

Be sure the drive is connected directly to the computer using a USB port, not using a docking station or hub.

  • 1. Open Seagate Dashboard by double-clicking the Seagate Dashboard icon on the desktop. In macOS, this icon will be in the Applications folder.
  • 2. On the left side of the Seagate Dashboard, click the drive on which you want to test.
  • 3. Click the Manage tab.
  • 4. Click the Test button.

repair Seagate external hard drive on Mac

Note: For a more thorough test of your external hard drive, we suggest using SeaTools for Windows. A pass or fail message from Seagate Dashboard could simply indicate other issues which do not warrant a hard drive replacement. If the Dashboard diagnostic test produces a ‘fail’ result, we recommend you test the hard drive with the SeaTools diagnostic program before pursuing a replacement of the hard drive.

SeaTools Diagnostics

1. It's advised to shut all alternative applications before running hard disk diagnostic, so as to stay the drive centered on SeaTools the maximum amount as possible.

2. Please keep the pc totally high-powered on. Power management controls might have to be suspended while doing terribly long tests. Ensure you have got the computer plugged in by power provided to the main wall socket.

repair Seagate external hard drive on Mac

  • Click on the beginning or Windows icon button within the bottom left corner of your Windows desktop.
  • Choose control Panel.
  • Choose Power Options. Select “Change plan settings”
  • Choose “Change advanced power settings”
  • Expand the hard Disks during this window
  • The setting “Turn off hard disk after” ought to be set to “Never” whereas running any SeaTools for Windows check.

3. Choose the Drives to Test. Seagate, Samsung, LaCie, and Maxtor drive models are all supported drives. Please safely take away all alternative hard drives except the drive(s) that you simply wish to test.

4. Choose the Tests to Run. A menu of the attainable diagnostic tests is shown. Choose the test that you would prefer to perform. You ought to back up all of your knowledge before running checks that have choices to “Fix”. The test can begin immediately. These tests include:

  • Fix all
  • S.M.A.R.T. check
  • Short Drive Self check
  • Short Generic
  • Long Generic (progress in 1% increments and should take many hours to complete)

5. Upon completion of running the diagnostics, a log for every drive is saved to the program installation folder. You’ll be able to browse the log by clicking on Help>View Log File. You’ll be able to also read a log regarding the check results by clicking on either “Pass Info” or “Fail Info”, reckoning on the results of the test, once the test is completed next to the “Help” option. Then you may see 3 tabs: “Pass Info”, “Warranty Checker”, and “View Log File."

Run Disk Utility to Erase RAW Seagate External Hard Drive

In most cases, the Seagate external hard drive is crashed or incompatible file system. Mac Disk Utility can help you quickly format and erase the Seagate external hard drive to fix this type of issue.

Step 1. Connect the Seagate external hard drive to your Mac, open Disk Utility, check if the Disk Utility can recognize the Seagate external hard drive.

repair Seagate external hard drive on Mac

Step 2. Select the Seagate external hard drive and click on Erase button. Just select a file system, then erase the Seagate external hard drive.

repair Seagate external hard drive on Mac

Once the process gets finished, you can reconnect the Seagate external hard drive to your Mac and check if the issue is solved.

repair Seagate external hard drive on Mac

You also can run First Aid to repair the damaged Seagate external hard drive.

Some useful tips:

1. If you want to recover lost data from formatted or unrecognized Seagate external hard drive, just try Magoshare Data Recovery for Mac to recover lost data from the Seagate external hard drive.

2. If you want to permanently erase data from the Seagate external hard drive, try AweEraser for Mac to format and wipe the Seagate external hard drive.

3. If your Seagate external hard drive is not showing up on your Mac, check this guide: fix Seagate external hard drive not showing up on Mac.

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